Are you shipping to my country?
Below, you can see a complete list of all the countries we ship to. You can calculate shipping to your region in the Cart Section of the page:   Solar ...
Mon, 25 Mar, 2024 at 5:56 PM
How long from when I place an order do you ship out the product?
If your guitar is in stock we will process your order and ship it within 48 hours during workdays. If you place an order on a weekend or holiday, your order...
Wed, 15 Nov, 2023 at 8:09 AM
Where is my order ? How to follow my order ?
You have to go directly to to get the latest update about your order. To know:  The products are usual...
Mon, 6 Nov, 2023 at 4:54 PM
How is my guitar packaged for shipping?
We ship all our guitars with a double carton box, with internal styrofoam inserts at the most sensible areas, which is safe for worldwide shipment. All ...
Thu, 16 Nov, 2023 at 3:25 PM
How do you ship if I order a hardcase with my guitar ?
If you want your guitar to be shipped inside the hardcase, they need to be ordered together in the same order & both items have to be in stock. If you o...
Mon, 5 Dec, 2022 at 5:10 PM
Will I have to pay any additional fees on receiving our guitar ?
If you order from within the European Community territory, you are purchasing VAT included, in euro, and you will not be applied any customs fees. Any p...
Thu, 16 Nov, 2023 at 3:30 PM
Are you shipping to Russia?
We have an exclusive distributor for the Russian Federation, Slami Music Company (  In case you wish to purchase a Solar Guitar, ...
Thu, 16 Dec, 2021 at 1:20 PM
Can I pick up my order at the Solar Guitars warehouse?
No, customers are not allowed to acces the warehouse.  Our warehouse is a logistics & fulfillment center and as such, our insurance and local ordina...
Fri, 24 Sep, 2021 at 5:25 PM
Is this guitar in stock?
Guitars available in stock for immediate shipping have a BUY NOW button, while guitars not available in stock have a PREORDER button and also an approximate...
Fri, 1 Oct, 2021 at 10:37 AM
Are you shipping to Belarus?
Unfortunately, we are currently not shipping to Belarus.
Mon, 4 Oct, 2021 at 12:42 PM