Are you shipping to my country? How much is the shipping?
A complete list of all the countries we ship to and the respective shipping cost can be found on our page SHIPPING COST AND DELIVERY TIMES You can also ca...
Wed, 6 Oct, 2021 at 11:17 AM
How long from when I place an order do you ship out the product?
If your guitar is in stock we will process your order and ship it within 48 hours during workdays. If you place an order on a weekend or holiday, your order...
Fri, 24 Sep, 2021 at 12:10 PM
Where is my order ? How to follow my order ?
You have to go directly on to get the fresh informations about your order. Don't do a ticket, you will f...
Wed, 28 Apr, 2021 at 8:39 AM
How is my guitar packaged for shipping ?
We ship all our guitars with a double carton box, with internal styrofoam inserts at the most sensible areas, which is safe for worldwide shipment. All ...
Mon, 13 Sep, 2021 at 12:46 PM
How do you ship if I order a hardcase with my guitar ?
If you want your guitar to be shipped inside the hardcase, they need to be ordered together in the same order & both items have to be in stock. If you o...
Mon, 5 Dec, 2022 at 5:10 PM
Will I have to pay any additional fees on receiving our guitar ?
If you order from within the European Community territory, you are purchasing VAT included, in euro, and you will not be applied any custom fees. Any pu...
Mon, 13 Sep, 2021 at 1:05 PM
Are you shipping to Russia?
We have an exclusive distributor for the Russian Federation, Slami Music Company (  In case you wish to purchase a Solar Guitar, ...
Thu, 16 Dec, 2021 at 1:20 PM
Can I pick up my order at the Solar Guitars warehouse?
No, customers are not allowed to acces the warehouse.  Our warehouse is a logistics & fulfillment center and as such, our insurance and local ordina...
Fri, 24 Sep, 2021 at 5:25 PM
Is this guitar in stock?
Guitars available in stock for immediate shipping have a BUY NOW button, while guitars not available in stock have a PREORDER button and also an approximate...
Fri, 1 Oct, 2021 at 10:37 AM
Are you shipping to Belarus?
Unfortunately, we are currently not shipping to Belarus.
Mon, 4 Oct, 2021 at 12:42 PM