Shipping

Are you shipping to my country? How much is the shipping?
A complete list of all the countries we ship to and the respective shipping cost can be found on our page SHIPPING COST AND DELIVERY TIMES You can also ca...
Wed, 14 Apr, 2021 at 12:36 PM
How long from when I place an order do you ship out the product?
If your guitar is in stock we will process your order and ship it within 48 hours during workdays. If you place an order on a weekend or holiday, your order...
Fri, 24 Sep, 2021 at 12:10 PM
How are the guitars packed for shipping?
All guitars are shipped in an inner and an outer carton for maximal protection against shipping damages.
Wed, 24 Mar, 2021 at 10:32 AM
Where is my order ? How to follow my order ?
You have to go directly on https://www.solar-guitars.com/follow-my-order/ to get the fresh informations about your order. Don't do a ticket, you will ...
Wed, 28 Apr, 2021 at 8:39 AM
How is my guitar packaged for shipping ?
We ship all our guitars with a double carton box, with internal styrofoam inserts at the most sensible areas, which is safe for worldwide shipment. All ...
Mon, 13 Sep, 2021 at 12:46 PM
How do you ship if I order a hardcase with my guitar ?
If the guitar you want doesn’t include a gigbag and you order a hardcase to go with it, we will place the guitar inside the hardcase and ship only one box ...
Fri, 24 Sep, 2021 at 5:21 PM
Will I have to pay any additional fees on receiving our guitar ?
If you order from within the European Community territory, you are purchasing VAT included, in euro, and you will not be applied any custom fees. Any pu...
Mon, 13 Sep, 2021 at 1:05 PM
Are you shipping to Russia?
We have an exclusive distributor for the Russian Federation, Slami Music Company (https://www.slami.ru/).  In case you wish to purchase a Solar Guitar, ...
Fri, 24 Sep, 2021 at 5:25 PM
Can I pick up my order at the Solar Guitars warehouse?
No, customers are not allowed to acces the warehouse.  Our warehouse is a logistics & fulfillment center and as such, our insurance and local ordina...
Fri, 24 Sep, 2021 at 5:25 PM