Orders & Payment
Orders & Payment
Bank transfer orders are held until the funds arrive. Please use your order reference as the payment reference. Our EUR and USD account details are provided ...
Wed, 16 Sep, 2026 at 9:22 AM
Invoices are generated when the order is shipped. You can download yours from your customer account.
Wed, 16 Sep, 2026 at 9:22 AM
We check incoming payments every working day. Once your payment is matched to your order you will receive a confirmation email. Bank transfers usually take 2...
Wed, 16 Sep, 2026 at 9:22 AM
Card payments can fail because of 3-D Secure / double authentication, a card limit, or a block on international payments. Please check with your bank and try...
Wed, 16 Sep, 2026 at 9:21 AM
We don't offer compensation or a refund of the difference when a price drops or a promotion starts after your purchase.
Wed, 16 Sep, 2026 at 9:22 AM
We don't price match. Our prices are set directly by Solar Guitars and already include any applicable discount.
Wed, 16 Sep, 2026 at 9:22 AM